Your Privacy Request
Last updated: April 2026
You may request to access, correct, or delete your personal information, or opt out of certain uses, depending on the laws of your state. This page explains how to submit a request. This is starter content β review with counsel before publishing.
What You Can Request
- Access β A copy of the personal information we hold about you
- Correction β Updates to inaccurate or incomplete information
- Deletion β Removal of your personal information, subject to legal exceptions
- Opt out β Of any sale or sharing of your personal information for targeted advertising
- Limit use β Of sensitive personal information
How to Submit a Request
Email us at [privacy@truvera.health] with the following:
- The specific request type (e.g., access, deletion)
- Enough information for us to verify your identity (typically the email associated with your account)
- Your state of residence
What to Expect
We will acknowledge your request within [X] days and respond within the timeframe required by applicable law (typically 30β45 days). For some requests we may need additional information to verify your identity before we can act.
Authorized Agents
You may use an authorized agent to submit a request on your behalf. We may ask the agent to provide proof of authorization.
Appeals
If we deny your request, you may appeal by replying to our response email or contacting [privacy@truvera.health]. We will review the appeal and respond within the time required by law.
Contact
Privacy team: [privacy@truvera.health]